SHIPPING POLICY

Order processing time

Each order will take around 7 - 15 business days to be shipped from bestmoonshop.com warehouse.


Shipping location


All products are shipped from bestmoonshop warehouse in China.

Shipping method

ePacket:

ePacket can only deliver to the U.S, Canada, Australia.

Netherlands Post, Singapore Post support worldwide delivery.

UK Express:

All packages ship to the UK will use UK Express by default, Not ePacket.

Europe Express:

Europe Express can only deliver to below countries:

Germany, Spain, Italy, France, Sweden, Denmark, Belgium. These countries will use Europe Express by default.

Shipping methods above are free and we will choose the best shipping method for you based on the order destination when sending out the package.

US Express:

US Express can only deliver to the U.S(Military base not included). Carrier: USPS. You can choose this fast shipping method when fulfill an order, it will cost around $3-$8 depends on the product size and weight.

DHL and UPS are also available, but the shipping fees is too much for a single order so we do not recommend to use. If you have any urgent orders need to be shipped by DHL or UPS, please contact us.

Delivery time

bestmoonshop US Express: Average delivery time is 5- 8 days.

ePacket: Average delivery time is 10 - 20 days.

Postal Delivery: Average delivery time is 15 - 30 days.

UK Express: Average delivery time is 6 - 10 days.

Europe Express: Average delivery time is 8 - 15 days.

Shipping fees

We support worldwide free shipping and all product will be shipped with free shipping method by default.
We can also offer fast shipping, you can choose the the fast shipping method while fulfilling an order. The cost of fast shipping method depends on the product size and weight.